Documentation

How to Use the User Behavior Settings?

When They See It

Control when your widget appears based on user actions.

  • Always Visible – The widget is shown immediately on page load.
  • When Triggered – The widget appears only after specific user actions.

To select the specific user actions, go over to the “When Triggered” tab, click Add +, and choose the desired trigger(s).

Available Triggers:

  • Delay Trigger – Show the widget after a set time on the page. Set up your widget to be shown after a certain number of seconds.
  • Scroll-Based Trigger – Show when the user scrolls to a certain point. It requires the visitor to browse a percentage of the page (you can set it up) to show a level of interest and not startle them with a widget.
  • Exit Intent Trigger – Show when the user is about to leave the page. It’s excellent for last-chance offers to try and engage with prospects before they leave.

Note: Exit intent works only on the desktop version of the site.